Frequently Asked Questions (FAQs)
Ordering & Shipping
How long will it take to receive my order?
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- Orders typically ship within [X] business days and arrive within [X] days, depending on your location and shipping method.
Do you offer international shipping?
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- No, however, if we have enough requests, we may start.
Can I track my order?
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- Absolutely! Once your order ships, you’ll receive a tracking number via email.
Do you offer local pickup?
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- At this time, we do not offer local pickup.
What if I need to change my shipping address after ordering?
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- Contact us immediately at ShirtyRealtor@gmail.com to update your shipping details. If the order has already been processed, changes may not be possible.
Returns & Exchanges
What is your return policy?
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- We accept returns for unworn and unwashed items within [X] days of delivery. Custom or personalized items are non-refundable.
Can I exchange an item if it doesn’t fit?
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- Yes! We offer exchanges for different sizes within 14 days. Simply contact us to initiate the process.
What if my order arrives damaged or incorrect?
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- If your order has an issue, email us at ShirtyRealtor@gmail.com with photos of the problem, and we’ll fix it.
Products & Customization
What types of shirts do you sell?
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- We specialize in high-quality, real estate-themed apparel and accessories for agents, brokers, and industry pros. Mortgage lenders, Title and Escrow, Real estate brokerage, and teams are all being added to our store as we speak.
Do you offer custom designs or bulk orders?
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- Yes! Contact us for custom orders or bulk discounts.
What sizes do your shirts come in?
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- Our shirts are available in sizes (XS - XXXL) - check the size chart on each product page for details.
Are your shirts unisex?
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- Yes! Most of our designs are made for a comfortable, unisex fit.
Payments & Discounts
What payment methods do you accept?
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- We accept major credit cards, PayPal, Google, Samsung, and Apple Pay.
Do you offer discounts for bulk orders or teams?
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- Yes! Contact us for bulk pricing options.
Can I use multiple discount codes at checkout?
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- Only one discount code can be applied per order.
Do you offer gift cards?
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- Yes! You can purchase digital gift cards in various amounts.
Miscellaneous
Where are you based?
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- We’re based in Greater Austin, Texas.
Do you offer affiliate programs for realtors?
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- We’re working on a referral program—stay tuned! We're all ears if you have suggestions.
How can I contact customer support?
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- Please email us at ShirtyRealtor@gmail.com or use the contact form on our website.
Are you on social media?
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- Yes! Follow us on Instagram, Facebook, and TikTok @ShirtyRealtor for new releases and promotions.
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